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FAQ

Frequently Asked Questions

What is Orange Idea?

Orange Idea is India’s fastest growing online store for Kids and School products. We provide unique solutions for buying school uniforms and books online from home.

Why should you buy from Orange Idea?

We have very simple philosophy: We want to offer the best possible deal for the widest range of products to choose from. Our endeavor is to provide best products at the right price with timely delivery of the products at your doorstep.

Where is Orange Idea located?

Currently we are located in Ahmedabad, and orders are shipped from our warehouses/suppliers located across India.

What product does Orange Idea Sells?

We sell products of all leading brands and publishing houses across sections right from Books, Stationery, Games, Toys, Baby Products, Back to School Products etc.

Is there any minimum order value to place an order?

Yes, a minimum order value of Rs. 249 is required to place an order (Excluding Shipping charges, cod charges and offers)

How to check my order status?

We will ship your package within 24 hours of receiving the order. We will also mail you the name of the courier company and the tracking number of your consignment to your registered email address. You will receive an SMS about the same. In case you do not receive an email from us within 24 hours of placing an order please check your spam folder.

Is it safe to use my credit card at orangeidea.in?

All your transactions online are protected & secured by SSL (secure socket layer) technology from GoDaddy.com. It encrypts your credit card and relevant information during the entire transaction process. This encryption makes your shopping experience safe & secure

Are there any hidden charges/taxes?

You will get final price during checkout. Our rates are inclusive of all taxes and you don’t have to pay anything extra

Is it mandatory to register before placing an order?

You can place your order by just providing us with your email address. However, it is recommended that you register with us in order to receive timely offers and also to maintain your Wishlist and account & address details.

How long will it take to receive my order?

The delivery time would be within 3 to 4 business days for all areas serviced by reputed couriers, after dispatch (business days exclude Sundays and other holidays). However items weighing over 2 kilos may take a couple of days longer to reach. For other areas the products will be shipped through Indian Postal Service and may take 1-2 weeks depending on the location.